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Help Center

Your creator operations command center.

FreightFrame gives creators the clarity, automation, and infrastructure needed to operate like modern companies. This Help Center is your mission‑critical guide to launching, scaling, and managing your digital business with precision.

Getting Started

  • Create your account and verify your email.
  • Select a subscription tier to unlock publishing.
  • Connect your Stripe account for payouts.

Uploading Products

  • Supported formats: ZIP, PDF, images, audio, video.
  • Stay within your tier’s storage limits.
  • Bundle multiple files into a single product when needed.

Payouts & Stripe

  • FreightFrame never holds your money — Stripe handles payouts directly.
  • You are the merchant of record for all sales.
  • Refunds and disputes are processed through Stripe.

Support

Our support team assists creators and buyers with platform questions, account issues, and operational guidance. For fraud, abuse, DMCA, or compliance matters, contact us directly.

Technology Partners

FreightFrame is built on industry‑leading infrastructure to ensure speed, reliability, and enterprise‑grade performance.

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