Privacy Policy

This Privacy Policy explains how FreightFrame (“we”, “us”, “our”) collects, uses, and protects information when you use our platform and services.

1. Information We Collect

We may collect account information (such as name, email, and password), billing and subscription details, usage data (such as pages visited and actions taken), and technical data (such as IP address, device, and browser type).

2. Payment & Stripe Data

Payment information is processed by Stripe or other third‑party payment processors. We do not store full payment card numbers. Stripe may share limited information with us, such as payment status, subscription details, and payout information.

3. How We Use Information

We use your information to operate and improve the platform, manage accounts and subscriptions, deliver products, provide support, prevent fraud and abuse, and comply with legal obligations.

4. Sharing of Information

We may share information with service providers (such as hosting, analytics, and payment processors), with creators and buyers as needed to complete transactions, and when required by law, court order, or to protect our rights and users.

5. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored through the Service.

6. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete certain personal information, or to object to or restrict certain processing. You can contact us to exercise these rights where applicable.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective constitutes your acceptance of the updated Policy.